Privacy Policy
Last updated: May 2026
1. Introduction
OffMarketAU.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you create an account
- Property Listings: Property details, photos, addresses, and pricing information
- Inquiry Information: Messages and contact details when you inquire about a property
- Payment Information: Billing details processed securely through Stripe
- Communications: Any correspondence you have with us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Connect property owners with interested buyers and tenants
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
4. Information Sharing
We may share your information in the following circumstances:
- With Property Owners: When you inquire about a property, your contact information is shared with the listing owner
- Service Providers: With third parties who perform services on our behalf (payment processing, hosting, analytics)
- Legal Requirements: If required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Service.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your information within 30 days, except where retention is required by law.
9. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@offmarketau.com.